Public Liability vs. Professional Indemnity Insurance: Which One Do You Really Need?
- Marketing Manager
- 3 days ago
- 3 min read

Picture this:
You’re running your own business maybe it’s a consultancy, a small online brand, or you’re offering professional advice in some niche you’ve mastered. Everything’s ticking along smoothly... until it isn’t.
Maybe a client trips over a cord in your office and breaks their wrist. Or maybe they’re not happy with your advice and claim it cost them thousands. Either way, you could be staring down a legal headache and a financial one too.
This is where,
Public Liability Insurance and
Professional Indemnity Insurance step in.
They’re not just paperwork they’re peace of mind. But they cover very different things. So let’s break it down (without the jargon).
What’s the Difference?
Think of these two types of insurance as covering two types of “oh no” moments:
Public Liability Insurance | Professional Indemnity Insurance |
Covers accidents and injuries that happen because of your business activities | Covers claims related to the professional advice or services you provide |
Protects you if someone is physically hurt or their property is damaged | Protects you if your client suffers financial loss from your error, omission, or negligent advice |
Example: A customer slips and falls at your workplace | Example: You gave business advice that didn’t work out, and your client wants to sue |
Let’s Dive Deeper: Public Liability Insurance
Who needs it?
Anyone interacting with the public in a physical space think tradies, retailers, café owners, photographers, event planners.
What it covers:
Injury to a third party (like a customer or supplier)
Damage to someone else’s property
Legal costs if you’re taken to court over it
Why it matters:
Accidents happen. A spilled coffee, a trip over a cable, a dropped camera lens—any of these can turn into a costly claim. Public Liability Insurance means you're not footing the bill alone.
Starting from around $30/month, it’s a small price to pay for sleeping better at night.
Now, What About Professional Indemnity Insurance?
Who needs it?
Consultants, designers, financial advisors, coaches, IT professionals, and anyone offering a service that involves advice or specialist knowledge.
What it covers:
Claims of negligence, error, or omission
Unintentional breach of contract or confidentiality
Legal costs associated with defending your work
Why it matters: You may be a total expert—but even experts make mistakes. Or sometimes, it’s not even your fault, but a client believes your advice caused a loss. Indemnity insurance steps in so a claim doesn’t ruin your business (or your sanity).
Which One Do I Need?
Short answer: maybe both.
If your work involves physical interaction with people or their property → Get Public Liability.
If your work involves providing advice or specialist services → Get Professional Indemnity.
If you do both (hello, freelancers and consultants!) → You probably need both.
Insurance Isn’t Just for “Big Business”
Even if you're a solo operator or small team, lawsuits don’t care about your headcount. One mishap could wipe out months or years of hard work.
But here’s the good news: platforms like BizCover make it easy to compare quotes and get covered online in minutes.
No jargon. No pushy calls. Just fast, affordable business protection.
⚡ TL;DR
Public Liability Insurance = covers physical accidents & property damage.
Professional Indemnity Insurance = covers advice or service gone wrong.
Most small businesses need at least one (sometimes both).
It’s more affordable than you think—and way cheaper than a lawsuit.
Want help figuring out the best policy for your situation? We’re here to make it easy.
Let Profit Cloud guide you toward the smartest cover minus the overwhelm.
Have questions or want to compare your options?
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