Question 1

How long does a business setup take?

Accepted Answer

Once you have chosen the right software for your business (we can help you with this), we set it up so that it reflects your business registrations and is compliant and business ready. We will show you in skype and teamviewer session how to process transactions in the software (the quickest way) and give you great tips on how to manage your administration with minimal effort.

Question 2

Will I need anything else to get my business started?

Accepted Answer

Your new business is usually ready 48 hrs after we have received the information that we request from you. Once completing any final instructions from us, you should be able to open your business accounts. You will receive your business tax file number by post usually in 5-7 working days.

Question 3

What setup help and training will you get?

Accepted Answer

You get practical setup guidance and clear training so you can use your accounting software with confidence. We walk you through the key steps, answer your questions, and give you tips that make day-to-day admin easier.

Question 4

How do you keep pricing fair and competitive?

Accepted Answer

Your pricing is based on the work you actually need, not a one-size-fits-all package. You get support tailored to your tasks, systems, and service level, so you can keep costs sensible without cutting corners. Want a clearer idea? Book a free chat.

Question 5

How much do we charge?

Accepted Answer

We get asked: How much do we charge? Our answer: from as little as $33 per week for payroll with 6 employees to as little as $99 for a quarter for process and BAS lodgement. We will create an effective and cost sensitive service to help your business.

Question 6

What makes us the most reliable and trustworthy person for the job?

Accepted Answer

Our bookkeeping businesses have been operating since 2003, hence, we are experienced bookkeepers who have a passion for helping business owners grow their businesses and achieve positive outcomes.

Question 7

Are there any special offers we offer to our new clients?

Accepted Answer

We offer FREE trial bookkeeping services, with no obligation to continue if you don’t like our work. That way you can be sure we are the professionals to help you grow your business.

Question 8

How is your BAS work handled?

Accepted Answer

You’re working with a BAS Agency, and your BAS lodgements are handled with care and checked for accuracy before they’re lodged. That helps you stay compliant and avoid avoidable mistakes.

Question 9

Are we the right professionals for you?

Accepted Answer

Yes. We have BAS agents.
Yes. We have tax agents.
Yes. We have insurance.
Yes. We follow an industry code of conduct.
Yes. We are experienced in all major accounting software packages.

Question 10

What does Profit Cloud specialise in?

Accepted Answer

You get online bookkeeping, compliance accounting, and consulting support tailored to trade businesses. The aim is simple: keep your books clear, keep you on track with your obligations, and free up more time for the work you actually want to do.

Question 11

What do you need from me before you can quote the work?

Accepted Answer

To give you an accurate quote, we’ll usually ask what you want help with, which software you’re using, and whether you have staff or payroll. The more detail you share, the easier it is to match the right support to your business.

Question 12

How can a client save money before we start any work?

Accepted Answer

– Ask us about our Free Trial Bookkeeping Services
– Think of how we can help you train your staff to complete tasks more efficiently
– Ask us to help you get into cloud accounting software

Frequently asked questions